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Terms and conditions

kortasanta.com terms and conditions

These terms and conditions govern the use of the kortasanta.com website and the purchase of goods. By using the website, you confirm that you have read and agree to these terms.

1. General provisions

  • The website is operated by KortaSanta.

  • By using the website, you confirm that you are at least 18 years of age or have parental/guardian consent.

  • We reserve the right to update the terms and conditions at any time. Updates are effective upon posting on the website.

2. Products and prices

  • All prices are given in euros (EUR).

  • Prices are subject to change without prior notice.

  • Product photos may differ slightly from the actual appearance due to screen settings.

  • Goods can be:

  • from Lithuanian warehouse (used and new)

  • from EU suppliers

  • Exact information is provided on the product page.

3. Orders

  • The order is considered confirmed only upon receipt of payment.

  • If the item cannot be delivered (e.g. the supplier has no stock), we will contact you for an alternative or refund your money.

  • If the order includes multiple items, they may be shipped separately.

4. Payments

  • We accept payments via the payment methods listed on the website.

  • All payments are processed securely through third-party payment service providers.

  • We do not store your payment card details.

5. Delivery

  • Delivery terms and conditions are set out in our Delivery Policy .

  • Goods can be sent:

  • from the Lithuanian warehouse,

  • or directly from EU suppliers.

  • The buyer is responsible for an incorrectly specified address.

6. Returns and exchanges

  • The terms and conditions for returns and exchanges are set out in our Return Policy .

  • Goods must be returned unused and in their original condition, unless otherwise stated.

  • The terms and conditions for returning goods from EU suppliers may vary depending on the supplier - this is indicated in the return policy .

7. Limitation of liability

  • We are not liable for indirect losses arising from the use of the website or the purchase of goods.

  • We are not responsible for technical disruptions beyond our control.

  • We are not responsible for delays by couriers or suppliers that are beyond our control.

8. Intellectual property

  • All website materials (texts, design, photos, logos) belong to KortaSanta and are protected by copyright.

  • Copying or using content without written permission is prohibited.

9. Privacy

  • Personal data is processed in accordance with our Privacy Policy .

  • Data may be transferred to EU suppliers for order fulfillment

10. Applicable law

  • These rules are governed by the law of the Republic of Lithuania.

  • All disputes are resolved in Lithuanian courts.

Contacts

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